Our Process is designed to bring Buyers and Sellers together with our Secure Online Marketplace Platform, providing Sellers the opportunity to maximize the value received for their Listing. Through our Platform, Sellers are able to complete the entire transaction from A to Z all in one place. Starting with initial Listing and culminating in the purchase funds deposited into your account, we make the entire process easy, secure and seamless. We are your Concierge to maximizing your return on the sale of your Listing.
1. Create Membership Account/Log In
There is no charge to create a Membership Account/Log In
A Payment Method with a valid credit card on file is required to Submit Listings or to Bid/Make Offers on Listings
There is no charge to create a Membership Account/Log In. A Payment Method with a valid credit card on file is required to Submit Listings as a Seller or to Bid/Make Offers on Listings as a Buyer. As part of our commitment to data privacy, we do not keep your payment details in our internal database.
EXR utilizes two-factor authentication (2FA) to prevent your account from being accessed by unauthorized users. Please opt into the 2FA option when prompted during sign-up. In addition, EXR uses Stripe’s globally renowned payment processing system to ensure secure transactions.
EXR specializes in Unique Listings that may take a longer time to market and sell, hence we offer longer Listing Periods (90 Days+) to help you achieve the sale of your Unique Listing. EXR offers different Auction Timeline Options and Run Frequency Options that the Seller can choose from during the Listing Creation Process.
3 Day Auction Option (Default Setting)
7 Day Auction Option
Custom Auction Option
In the event the Auction ends and the Reserve Price has not been met (or no bids were received in a Reserve or No-Reserve Auction) Listing may be Re-Run at Auction as per the Run Frequency Option selected by the Seller during the Listing Creation Process (Listing remains Live on the Platform during Non-Auction periods for the remaining Listing Period with Buyers able to Make Offers through the Make Offer Button). EXR offers different Run Frequency options:
Weekly Auction – Run Frequency for the entire Listing Period (Default Setting for 3 Day Auction Option)
Bi-Weekly Auction – Run Frequency for the entire Listing Period
Once per Month Auction – Run Frequency for the entire Listing Period
One & Done Auction – Auction runs One Time with no Auction Re-Runs (Listing remains Live on the Platform for the remaining Listing Period with Buyers able to Make Offers through the Make Offer Button)
Winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI) within Seven (7) Business Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification to Buyer of Winning Buyer status, please visit our Terms of Service, Terms & Conditions, Buyer Agreement and Seller Agreement pages for more information and details
Winning Buyer is responsible to pay Seller directly or fund the Listing purchase (if Escrow Services are utilized) in full within Seven (7) Calendar Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification of Winning Buyer status
Seller is responsible to deliver Listing to Buyer upon receipt of Payment In Full within Seventy Two (72) hours (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) for the Listing
If Escrow Services are utilized: (Protecting Buyer’s & Seller’s financial interests, with funds held in a Secure Escrow Account until all the i’s are dotted and t’s are crossed)
Buyer and Seller will be notified to start the Escrow Process upon successful sale of the Listing
Please see the Escrow Services page for full details regarding Escrow Services
Yes. In exchange for utilizing our platform, each successful sales transaction will be charged a Sales Success Fee — a small percentage of the final sales amount. For example, if a listing is sold for $50,000 and the Listing was assigned a 5% Sales Success Fee, the successful transaction will result in a $2,500 Sales Success Fee being charged. During listing creation, the seller chooses who pays the sales success fee:
Buyers Premium – Buyer pays the entire Sales Success Fee in the form of a Buyers Premium (This is the default setting)
Seller Pays Nothing
Split Fees – Buyer and Seller Split the Sales Success Fee
Buyer pays 1/2 of Total Sales Success Fee in the form of a Buyers Premium
Seller pays 1/2 of Total Sales Success Fee in the form of a Sellers Premium
Sellers Premium – Seller pays the entire Sales Success Fee in the form of a Sellers Premium