Seller Process

The Process

Our Process is designed to bring Buyers and Sellers together with our Secure Online Auction Platform, providing Sellers the opportunity to maximize the value received for their Listing. Through our Platform, Sellers are able to complete the entire transaction from A to Z all in one place. Starting with initial Listing and culminating in the purchase funds deposited into your account, we make the entire process easy, secure and seamless. We are your Concierge to maximizing your return on the sale of your Listing.

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1. Create Membership Account

  • There is no charge to create a Membership Account.
  • A Payment Method with a valid credit card on file is required to Submit Listings or to Bid/Make Offers on Listings.
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2. Create Your Listing

3. Choose Listing Options

4. Listing Goes Live

  • Approved Listings normally go Live within 72 Hours of Listing Approval
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5. Sell The Listing

  • The winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
  • To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI).
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FAQs

There is no charge to create a Membership Account. A Payment Method with a valid credit card on file is required to Submit Listings as a Seller or to Bid/Make Offers on Listings as a Buyer. As part of our commitment to data privacy, we do not keep your payment details in our internal database.

EXR utilizes two-factor authentication (2FA) to prevent your account from being accessed by unauthorized users. Please opt into the 2FA option when prompted during sign-up. In addition, EXR uses Stripe’s globally renowned payment processing system to ensure secure transactions.

$0. There is no charge to Create A Listing and submit for review. A Payment Method with a valid credit card on file is required to Submit Listings or to Bid/Make Offers on Listings

Please visit our Listing Features page for more information and details.

  • Hybrid Auctions (Auctions + Buy Now/Make Offer | This is the Platform Default Setting) Featuring the best of both worlds, Our Hybrid Auctions offer all the features of an Auction and a Buy Now/Make Offer Listing (similar to a Classified Listing), in one package offering greater potential for a successful sales outcome.
    • During Auction Periods:
      • Reserve Auction Option (The Listing will only sell if Highest Bid amount meets or exceeds the set Reserve Price.)
      • No-Reserve Auction Option (The Listing will sell to Highest Bidder regardless of Bid amount.)
    • During Buy Now/Make Offer Periods (The Listing will sell to the first Buyer that pays the Buy Now Price or Seller may accept Buyer’s Make Offer Price.)
  • Buy Now/Make Offer (Features Buy Now & Make Offer Options)
    • This option is similar to a Classified Listing in that the Listing will sell to the first Buyer that pays the Buy Now Price or Seller may accept Buyer’s Make Offer Price.
Please visit our Marketplace Options page for more information and details.

EXR specializes in Unique Listings that may take a longer time to market and sell, hence we offer longer Listing Periods (180 Days+) to help you achieve the sale of your Unique Listing.
  • If the Listing fails to sell during the Auction Period, the Listing cycles back into the Buy Now/Make Offer Period for 7 days.
  • If the Listing fails to sell during the Buy Now/Make Offer Period it will cycle back into the Online Auction Period for 7 days.
  • This cycle continues until the Listing is sold or the Listing term expires.
Please visit the Timelines page for more information and details.

EXR will review the Listing and reach out to you with any questions and/or need for additional information.
  • The Listing review process is normally completed within Seventy-Two (72) hours of initial Listing submission.
  • If the Listing is Approved, you will be sent a confirmation email with a link to your Listing.
  • Approved Listings normally go Live within Seventy-Two (72) Hours of Listing Approval.
Please visit our Listing Goes Live page for more information and details.

Yes, Buyers and Sellers can communicate regarding the Listing through our Platform. Sellers are given 72 hours to respond to any Buyer questions that may come through.

To ensure a fair transaction and to protect the interests of both parties, Buyers and Sellers should only communicate through the EXR platform. All correspondence is managed and monitored by our team.

Please visit our Communicate With Buyer page for more information and details.

Winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
  • To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI) within Seven (7) Business Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification to Buyer of Winning Buyer status. Please visit our Terms of Service, Terms & Conditions, Buyer Agreement and Seller Agreement pages for more information and details.
  • The Winning Buyer is responsible to pay Seller directly or fund the Listing purchase (if Escrow Services are utilized) in full within Seven (7) Calendar Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification of Winning Buyer status.
  • The Seller is responsible to deliver Listing to Buyer upon receipt of Payment In Full within Seventy Two (72) hours (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) for the Listing.
  • If Escrow Services are utilized: (Protecting Buyer’s & Seller’s financial interests, with funds held in a Secure Escrow Account until all the i’s are dotted and t’s are crossed)
    • The Buyer and Seller will be notified to start the Escrow Process upon successful sale of the Listing.
    • Please see the Escrow Services page for full details regarding Escrow Services.
Please visit our Sell The Listing page for more information and details.

Yes. In exchange for utilizing our platform, each successful sales transaction will be charged a Sales Premium — a small percentage of the final sales amount. For example, if a listing is sold for $50,000 and the Listing was assigned a 5% Sales Premium, the successful transaction will result in a $2,500 Sales Premium being charged. During listing creation, the seller chooses who pays the Sales Premium:
  • Buyers Premium – Buyer pays the entire Sales Premium in the form of a Buyers Premium (This is the Platform Default Setting)
    • Seller Pays Nothing
  • Split Premium – Buyer and Seller Split the Sales Premium
    • Buyer pays 1/2 of Total Sales Premium in the form of a Buyers Premium
    • Seller pays 1/2 of Total Sales Premium in the form of a Sellers Premium
  • Sellers Premium – Seller pays the entire Sales Premium in the form of a Sellers Premium
    • Buyer Pays Nothing
Please visit our Sales Premium Options page for more information and details on the Sales Premium.

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Contact

1.888.977.7885

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